Client/Project
Asian Paints
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2021
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Managing extra workload and the feeling of being underpaid
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Dealing with a skeptical customer
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Ensuring the customer is satisfied with the SPS service
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Helping the associates work on their shortcomings highlighted in customer feedbacks
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Dealing with a high-profile customer
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When the Dealer doesn’t get on-ground visibility from his Associate
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Dealing with a customer who does not trust the Associate’s work
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Intently listening to customer needs and giving the best service
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Distress due to lack of resources
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Dealing with a tricky situation due to lack of resources (materials)