Client/Project
Asian Paints
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2021
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Going beyond expectations to create a wow-factor for the customer
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Meeting time commitments
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Meeting time commitments
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Respecting the privacy of the customer
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Making the best of what you have, creating an Aha! for the customer
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Taking ownership to create a delight for the customer
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Practicing professional approach towards work
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Solving the problem of a client who is irritated with the workmen’s behaviour
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When the client has no intentions to make the balance payment- Dealing with a hostile customer
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When the customer is stubborn and wants a free service- dealing with a hostile customer