Creating customer delight

  • There is a house here that was built in 1983. Rising dampness is the problem. I got this site 4-5 months after joining.
    • I put Dampblock 2K – we did work at a plaster level and they were very satisfied with the work
    • Wherever there was more problem and which looked really bad – we did Dampblock at a brick-level
    • We ensured that moisture became lesser in the walls and the look improved.
    • Now whenever there is a waterproofing issue – the customer refers the work to me.