The entire payment goes to the dealer and also on the Asian Paints’ website, it is mentioned that the company has no share of profits from the dealer service. So the customer said that “Asian paints is not taking the money, if dealer is taking it, my house is built since 1964 and I know Hanumant Paints since 30 years so why should I get the job done from Asian Paints? I can directly pay the dealer and I will even get to pay less in that case” So I explained him that “sir if we do it, there is a supervision on your site, I will myself come from the company’s end to overlook the work.” Customer asked me, “how long its been that you have joined,”? I said, “15 days”, customer said “how will you supervise, you don’t even have experience for this,” I said “ the dealer has told me how do go about it, I will manage, you don’t worry about it.” Customer in an angry tone said “its only been 15 days that you have joined, and you expect me to pay you 1 lakh extra for your supervision only, I am not doing to do that,” So, in the next visit I went with my dealer, TL, SSO and they explained him the process and finally we could convert the site.