Generally, there is an agreed payment process. The painter comes on the first day and I will pay 15% or will transfer the money before the work starts. There is a clarity on daily basis, from day 0 to next. Many times, the experience is derailed by the dealer does not get the balance on time, the contractor not getting paid on time, and then threatens that I will stop the work on the site tomorrow, these are the sore areas. Hence it is necessary to safeguard the dealer also and the customer also gets the clarity. This is typically for those 15-20% of customers with whom there getting the payment is an issue or stretched. The moment the dealer knows that this customer is rational this thing does not even come into their discussion.
Some of the larger value sites, like in the outskirts of Mumbai, there is a site of Ashutosh G’s Brother which has 11 lakh ticket value, so obviously he would be aware that this value needs to be paid and the dealer is also very clear that if 2 Lakh worth material is going in the first slot, this amount is what I would at least need to finish the first day work.
Ensuring the customer is clear about the payment schedules and has signed on. Mobilizing the dealer should take place only after the payment side is sorted out with the customer